Support & FAQ

Browse guides, read the FAQs, or send us a message. We respond within 24 hours.

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Getting Started

Installation guides for themes and plugins, step by step.

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FAQs

Answers to the most common questions from our customers.

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Contact Us

Still stuck? Send us a message and we'll sort it out.

๐Ÿš€ Getting Started

1

Download your theme or plugin

After purchase or free download, check your email for the download link. Click it to download the .zip file to your computer.

2

Installing a Theme

Go to Appearance โ†’ Themes โ†’ Add New โ†’ Upload Theme. Select the .zip file โ†’ Install Now โ†’ Activate.

3

Installing a Plugin

Go to Plugins โ†’ Add New โ†’ Upload Plugin. Select the .zip file โ†’ Install Now โ†’ Activate Plugin.

4

Import demo content (themes only)

Most themes include a demo import file. Go to Tools โ†’ Import โ†’ WordPress and import the demo.xml file included in your download.

โ“ Common Questions

Check your spam folder first. If still not received, email us with your payment ID and we will resend the download link immediately.
All themes are GPL v2 licensed โ€” you can use them on any number of sites. The 1-year update and support licence is per domain.
Our themes are standalone and do not require Elementor or WooCommerce. They may work alongside these plugins but are not tested with them.
Pro themes include 1 year of updates delivered via email. You will receive an email when a new version is available with a fresh download link.
Yes โ€” for custom theme modifications, email us with your requirements and we will provide a quote. Basic customizations start from โ‚น999.
30-day money-back guarantee. Contact us within 30 days of purchase with your order number and we will refund you in full.

๐Ÿ“ฌ Send Us a Message

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Email Support
[email protected]
โฑ We respond within 24 hours Monโ€“Sat. For urgent issues mention URGENT in your message.

Before contacting support:

โœ“ Check the FAQ above โ€” most questions are answered there
โœ“ Make sure WordPress and all plugins are up to date
โœ“ Deactivate other plugins temporarily to rule out conflicts
โœ“ Include your WordPress version and PHP version in the email